IVS warrants its industrial electronic repairs and reconditioned industrial electronic equipment to function correctly for a period of one year in-service. This warranty covers materials and workmanship provided by IVS and is subject to IVS’ standard terms and conditions. Warranties will not apply to units that have been; in IVS’ sole judgment, misapplied, abused, overloaded or tampered with in any way, and does not imply suitability for intended purpose. Industrial electronics include Programmable Logic Controllers (PLC), Weld Controls, Robot Controllers, Timers, and AC/DC Drives, and associated or auxiliary equipment.
IVS shall not be held liable for any damages, including, but not limited to, any special, direct or indirect, incidental, exemplary, or consequential damages, expense, business interruption, lost profits, savings, business information, or any other damages arising out of, any repair services or remanufactured goods of IVS. Warrantied units will be repaired or replaced at the discretion of IVS. If the warrantied unit cannot be repaired, it is IVS’ option to return fees paid.
IVS embraces quality as a way of corporate life. It is the foundation of our company as well as the force that guides us toward continued excellence.
The philosophy behind IVS’ Total Quality Effort is continuous improvement through employee
empowerment. People throughout IVS work on cross-functional teams to ensure that we fulfill our corporate mission of providing high quality repairs and services guaranteed to meet or exceed customer expectations.
Through these team efforts, each IVS employee realizes the importance of their individual contribution to the company’s mission.
Our total quality environment encourages team members to share their unique skills and insights and to use them to identify and pursue opportunities for the benefit of IVS and our customers. It is teamwork in its purest form.
Enthusiastic customer satisfaction requires a steadfast commitment to both quality and integrity. Our employees have integrated this knowledge into their daily process and monitoring of the expedient delivery of our services. At IVS, we take great pride in our work, in our company, and in our customers. With customer satisfaction as our goal and continuous improvement as our pathway, we will continue to maintain our reputation as industry benchmark provider of quality electronic and mechanical repair.