Automation Repair Services in Memphis, TN

In a building where several hundred motors turn every shift, no single drive failure is a crisis. The crisis arrives the morning a sortation section drops out, somebody walks to the spare shelf, and the shelf is bare — because the last four failures emptied it and nothing was ever sent out to be fixed.

IVS Incorporated repairs automation and motion equipment in quantity as readily as one piece at a time, which is what most Memphis operations need. The pile in the corner of the electrical room is exactly the work our bench is set up for.

Repairing a Fleet Is a Different Problem

A plant with one drive of a given model has a repair question. A plant with two hundred has an inventory question. Failures stop being events and become a rate — predictable, budgetable, and manageable only if a tested spare is always within reach of the maintenance cart.

The complication is that standardising on a newer model never ends the old one. New installations go to the current generation while the existing population keeps running, so the building lives with two hardware generations side by side for years. Both need spares, and the older one is usually what nobody can buy anymore.

Batch work is built for exactly that. Send a group of identical or near-identical units together — drives, gearmotors, interface cards, supplies — and they are evaluated as a set. Common failure modes become visible across the group, pricing stays consistent, and what comes back is a restocked float, not a single unit.

The Industrial Mix Around the Mississippi

Memphis manufactures at scale and moves goods at greater scale still. Food and beverage processing runs across the metro, and the region carries a long-established medical device and orthopedic cluster alongside appliance production, chemicals, plastics and building products.

Layered over that is one of the densest concentrations of sortation, fulfillment and material handling infrastructure anywhere — the FedEx air hub and the distribution facilities around it. Those buildings run enormous populations of conveyor drives, gearmotors, diverters, scanners and controls, and tolerance for a stalled lane in a sort window is near zero.

Where Memphis Operations Lose Hours

• Conveyor drive dropouts. VFDs on transport and sortation lines accumulate thermal cycles, dust and contactor wear until a section stops indexing and everything behind backs up.
• Gearmotor wear. Bearing noise, seal leakage and gear tooth damage on right-angle and inline gearmotors begin as a change in sound and end as a locked shaft.
• Controller and network faults. Input cards, communication modules and depleted backup batteries take out whole zones of logic that were otherwise running fine.
• Power supply failure. Switching supplies feeding scanners, remote I/O and safety circuits die quietly and take a surprising amount with them.
• Panel screens going dark. Touch layers, backlights and interface boards fail on their own schedule, blinding operators to a system able to run.

What Comes Across Our Bench

• Programmable controllers — processors, racks, I/O and communication modules from Allen-Bradley, Modicon, GE, Siemens and Square D.
• Variable frequency and DC drives — conveyor VFDs, DC drives, servo drives, inverters and amplifiers, including SEW-Eurodrive, Lenze, Baldor, ABB and Magnetek hardware.
• Motors and gearmotors — AC, DC, servo and spindle motors plus gearboxes and actuators, rebuilt with new bearings and seals and balanced ahead of testing.
• Operator terminals and displays — screen and overlay replacement, LCD conversion, backlight and keypad repair, and internal power supplies.

If your team is working a fault before deciding what to ship, our guides to PLC troubleshooting and maintenance and our walkthrough on how to test a servo motor cover the checks worth running first.

How a Batch Moves Through

1. Ship the group. Palletise the failed units — one or fifty — and send them to Plymouth, Michigan, with whatever fault notes maintenance kept.
2. Evaluation at no cost. Every unit is bench-diagnosed free of charge, and anything beyond economical repair is flagged up front rather than after you have paid.
3. One written quote. Pricing comes back in writing for the whole batch, itemised by unit, flagging anything better replaced than repaired.
4. Repair and functional test. Authorised units are repaired at component level and run through complete in-house functional testing under power before clearing.
5. Returned with a guarantee. Finished units ship back carrying a 12-month in-service guarantee, ready to go straight onto the spare shelf.

Why High-Count Facilities Work With Us

• Volume is normal here. Fleet quantities of matching drives and gearmotors are routine, quoted as a batch and returned as a stocked float.
• Two generations, one supplier. The current model and the one it replaced are both supported, so a mixed base never forces a premature changeover.
• Everything runs before it leaves. Complete functional testing on our own equipment, not a visual check and a reseal.
• Three decades of it. Over thirty years spent exclusively on industrial automation, drive and motor repair.

Clear the Backlog

One drive or a pallet of them, start with a call to 734-261-8801 or request a quote and we will tell you what it takes to restock your spares.

IVS Incorporated — 750 Junction St, Plymouth, MI 48170 — 734-261-8801. Serving Memphis and manufacturers nationwide.